Hillside Boutique Hotel

The room and furnishings were nice, comfortable chairs, great bed with soft sheets and extra blanket and pillows. Balcony ok. Nice to have a safe. Keurig worked intermittently, but excellent complimentary coffee and tea in lobby. No glassware or real mugs as other boutique hotels have. No shower gel when we arrived but they brought some small tubes. Wall mount despensors not replenished. No shower cap, usual box amenities in bathroom. Towels, washcloths, hand towels were clean but frayed and needed replacing. Nice terry robes. Small older mini- fridge. OK microwave. Place has great potential with some minor changes. Needed more attention to detail when replenishing towels, soap, mid stay refresh. Great bakery in town called Haby's close by. (Please review what is expected for a boutique hotel and it will help get 5 star reviews.) Seemed understaffed, especially the restaurant. Staff friendly and helpful. Restaurant staff was friendly. Food was OK. Bar not stocked with selections of sparkling water like Pellegrino which is expected for boutique hotels. We wanted to give a higher rating but wanted to set proper expectations for others. We might return if in the area.

Chris was our check in agent, extremely nice guy that went above and beyond to make my family and I feel comfortable. Gave us wonderful tips, was very willing to help with all my questions. Once we made it to the room we were blown away by the nice furniture and decor in the room. We took advantage of the pool, and pictures on website don’t do it justice for just how beautiful it truly is. The views from pool area and our room really made it that much more special. We will definitely be back and look forward to make it a tradition from here on out to stay at Hillside!

Nice old building-- but very well updated decor. had a nice vibe to it. A Beautiful pool located out back--overlooking San Antonio from the hill it is located on. We stayed for the eclipse. The staff was very friendly and helpful. Clean rooms with lg king beds. quiet as well! mini kitchenette was nice as well as a keurig machine. wish they had hot cocoa tho s we don't drink coffee. NICE plush towels for a change from most places I am used to staying.

Liked location. Was convenient to where we were visiting. Liked that owners are trying to upgrade the property.

We stayed in room 107. At first look the hotel was nice... but only if you didnt look too closely at the details. Please see the not liked portion of this form so that you can have a better understanding of the reason I was not too happy overall.